"I was very happy with the entire experience at the test center. Two main reasons for choosing your test center ; one was that the listening test could be taken with headphones, the other reason was the parking. The last time I took the test I scored 6.5 band on the listening side, I was not comfortable with the audio played over the speaker in the last test. Now, I got a 8.5 band and that says it all. Thanks to your team and center. More importantly, I must pay a compliment to the instructor in my classroom, she handled a very nervous kid who got her written paper mixed up really well. I have seen a lot of people hiding behind procedures and rules, however not many have the courage to take the initiative to acknowledge and solve the issue at hand, she did. Not sure of her name, but that lady was calm, reassuring, provided an alternative and gave that kid confidence a true leadership quality. You have a very nice team member, she definitely had a nice aura...kudos."
- Kartik C on June 6, 2020